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FAQs

INTERNATIONAL SHIPPING

The VAT rate on imports is calculated based on the value of the goods plus any customs duty. The rates vary for destination country and EU member states, so we do not calculate or list these additional charges at checkout. If you are ordering outside the U.S., you may be responsible for paying VAT and/or customs duty upon receiving your order.

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RETURNS & POLICIES

Styling surfaces are made to order and therefore are non-refundable and non-exchangeable. Please order a fabric swatch if you are unsure of your color choices. And please contact us within 5 days of receiving your surface if you have any problems with your order. 

All other items may be returned or exchanged, less shipping, within 5 days of receiving the item. Please email hello@locustcollection.com with your name & order number.