SHIPPING & HANDLING
All in-stock orders ship within 3-7 business days with the exception of seamless backdrops which ship within 2-3 weeks.
Tracking information will be sent by email when your order is shipped.
We ship to all 50 states; Washington, DC; and U.S. territories. We do not ship to P.O. Boxes. The shipping methods offered during checkout will differ based on your shipping address. Shipping is free for orders $150 or more. For orders under $150, cost varies by weight and destination.
Orders are shipped from North Carolina, and typically arrive in 2-5 business days.
We collect sales tax for purchases made in North Carolina.
The shipping methods offered during checkout will differ based on the weight and your shipping address.
The value added tax rate on imports is calculated based on the value of the goods plus any customs duty. The rates vary for destination country, so we cannot calculate or list these additional charges at checkout. Customers ordering outside the U.S. are responsible for any taxes or customs duties due upon delivery.
International orders take on average 2-7 weeks to arrive at their destination.
RETURNS & POLICIES
Styling surfaces and backdrops are non-refundable and non-exchangeable. Please order a fabric swatch if you are unsure of your color choices. And please contact us within 5 days of receiving your surface if you have any problems with your order.
All other items may be returned or exchanged, less shipping, within 5 days of receiving the item. Please email firstname.lastname@example.org with your name & order number.
If you have questions or need support please contact us at email@example.com.